Currently Browsing: Blog
Professional Development
Tuesday, 11 August 2009
Army leadership doctrine encourages effective leader performance counseling of subordinates.
Do you receive effective counseling on your performance to assist with your development as a Soldier?
If not, why not? Are there any positive examples you have seen?
Thank you for your interest in this blog thread. While the blog will remain available for review, we close the thread to comments after 30 days.



Ah, yes - I am one of those risk takers who counseled frequently verbally (that is, I talked to my soldiers every day about how they were doing, their jobs, their families, their performance, etc.,) and it was indeed one of the "dirt-bags" you mentioned who used the lack of negative counseling statements to appeal their less than stellar NCOER.
I took risk by not putting our negative sessions on paper. I wanted that NCO to see that I had faith in them to turn themselves around the be the NCO they SHOULD/COULD be - that I was not out to "get" them or ruin their career.
(Moderator Comment: This post was edited in accordance with the Blog Comment Policy.)
In the end, this NCO got away with professional deriliction of duty and will probably be promoted at the next opportunity because they are in a low-density MOS and "success" is good enough.
The real travesty here is that the soldiers who served under that NCO were short-changed in their own development and that NCO is holding a spot on the MTOE that is keeping another high-speed (or at least competent) NCO from moving up. And who do I blame for this? No one but myself. I should have had the guts to put the things down on paper that would have ruined that NCO's career - but I didn't.
I learned my lesson - unfortunately at the expense of some of my enlisted troops and another NCO out there somewhere who wants a shot at a higher level of responsibility and will have to wait while a scheming oxygen-thief maintains that spot on the roster...
It's good to hear this! The one person who actually followed the book and gave me formal written counseling over the last several years was probably one of the worst leaders I've worked for. The leader I work for now gives great verbal "counseling", and provides a climate where I feel he is approachable enough so I can ask for guidance and feedback. Not all of us need a piece of paper--many of us just want honest feedback and direction!
It's unfortunate though that my current leader takes a risk. In our Army "culture", if I was a dirt bag, I could use a lack of written counseling as an excuse to shun responsibility for my poor performance and blame him due to not counseling me correctly.
In my opinion, I feel it is my responsibility to seek feedback on my performance as much as it is the leader's responsibility to let me know where I stand. I think it's the leader's job to set the climate to where Soldiers can ask for this feedback and direction and get it freely.
“Someone that’s happy with ambiguity and likes being out on his own. And doesn’t want someone drawing the box for him to stay in all the time and writing the schedule for him from dawn to dusk and all that. A fella that likes to be turned loose out and about around the world to solve problems, welcomes challenges, that type of person. Once you join us, then for the next 10 to 15 years of your formation as a Soldier in the Army, you’re going to be in small groups working independently around the world, solving your own problems. You’re set out in the wilderness somewhere, you know, in the farthest wastelands of sub-Saharan Africa to the Andes to some other place, solving a problem and you have to solve it on your own. And you have to figure out how to do it with the resources at hand. And this makes a different type of fellow.”
-MG Geoffrey Lambert (RET)
Planning, and scheduling time, there will be days when it is slow, and days that are hectic, its those slow days when positive counseling can be done. Some leaders may say "I'm busy", or "not enough time during the day" is just a way of saying "I don't want to do it today" ,or "Its not important"
Besides written good counseling can alleviate those individuals with writing awards, or NCOER/OERs. U have bullets and info to recall from.
But in the end, it remains whether the counselor is truthful or absent minded, maybe talking with a fork tongue.(hissss)
I find that many Soldiers (all ranks) are 'hung up' on the formality of typed counseling forms as opposed to the quality of the counseling. Most of us want our leaders to 'invest' in us - help us succeed and focus us on how to improve. All good leaders do this - but few put it in writing. The written counseling appears more designed to capture examples of misconduct for some future chapter process.
Another thing - if we as leaders are too busy to invest (counsel) our subordinates - than we are too busy! Let's all work to correct this - don't wait on some big policy - work it at your level.
Thank You Sir
When I was a company commander, my BDE CSM pointed out that commanders should operate like lighthouses ... turning to bring the light onto every point, moving on, but coming back periodically. I wasn't sure I totally got that metaphor (our CSM loved to ramble at times). But his point with regard to counseling would have been that if we never check, it sends the message it's not important.
If the commander rewarded those who did it well, then more people would do it well.
I think the "carrot" approach is more likely to get us what we want than the "stick", but -- unfortunately -- we need to be able to wield either one appropriately.
Most of all, like the lighthouse, we need to come back and check on a regular, and well known, schedule.
VR
MTL
I WILL NOT USE MY GRADE OR POSITION TO ATTAIN PLEASURE, PROFIT, OR PERSONAL SAFETY
ALL SOLDIERS ARE ENTITLED TO OUTSTANDING LEADERSHIP
I KNOW MY SOLDIERS AND I WILL ALWAYS PLACE THEIR NEEDS ABOVE MY OWN
I WILL COMMUNICATE CONSISTENTLY WITH MY SOLDIERS AND NEVER LEAVE THEM UNINFORMED
ABOVE ALL: I will not compromise my integrity, nor my moral courage
This shouldn't be empty rhetoric that is rote memorized and never practiced in reality. IT SHOULD MEAN SOMETHING... We need accountability from our NCOs. NOT HYPOCRISY AND DOUBLE STANDARDS.
How are you going to have NCOs counsel lower enlisted of committing vices and transgressions that they THEMSELVES ARE COMMITTING ON A DAILY BASIS? WHETHER IT'S BEHIND CLOSED DOORS OR NOT...
My Drill Sergeants warned me about this in Basic. I had the fortune of having world-class Drill Instructors. They were everything I could ask for. And to go from that to my 10th Mountain unit was a major letdown, Sir. I guess the standard was set too high at Fort Benning.
Is it any wonder that the Army is all jacked up and stretched thin? And these deployments every other year just exacerbates the problem. So many of us have given up and lost any hope of "staying in" the ranks.
And how are we going to put the blame on Senior NCOs that already put in their retirement papers, Sir? I couldn't believe how many Senior NCOs had their retirement papers disappear conspicously at S1 before our deployment to Camp Victory. And I'm referring to G3 personnel who put their documents in well before the three-month suspense. How are they going to maintain standards when they're bitter and resentful about being forced to deploy when they had every right to retire???
If we persist with the lies, the double-speak, and the dog-and-pony show, we're going to have an all-out crisis on our hands before long. The Army's breaking down. Even the authoritarians (conservatives) and malcontents (liberals) within the ranks can find agreement in that.
We all know something is wrong here. I think we have two viable options at this stage. Either evolve or toughen up. I think the Army should either become a reflection of SF or the Marines. In any case, there needs to be an immediate overhaul. Change the uniform to Multicam, Sir and adopt a new doctrine and fighting spirit.
VERITAS AQUITAS
Yes with this above quote, giving a positive counseling statement every so often wouldnt be such a crime. Lately it seems like the ncos dig to find a negative even though there telling you to your face your doing a great job and you know your job very well. Which is it? I know im not an nco but i think these are some quotes to live by especially if your an nco. I've promised myself the day i become an nco which will hopefully be within in the next few months that i myslf try to be fair and hear all around me.
"A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves." --Lao Tzu
"Leaders are made, they are not born. They are made by hard effort, which is the price which all of us must pay to achieve any goal that is worthwhile." --Vince Lombardi
(Moderator Comment: This post was edited to adhere to Blog Comment Policy.)
My experience with this issue has been mostly positive as it relates to me counseling my junior leaders and ensuring my junior soldiers were counseled. Unlike some leaders, I actually scheduled time and made sure my junior leaders did the same for their counseling sessions. If this isn't put into the training plan, it will not happen. It has been successful for me because the junior leaders and the junior soldiers all knew exactly what was expected, how to be successful, what areas to improve and what to sustain.
Unfortunately, when it came time for my counseling sessions from my leadership, the most I've seen is an initial counseling. The remainder of the "counseling" sessions appeared on the completed NCOER - mysteriously - with dates those sessions supposedly occured.
I PCSd from Ft Drum, without an NCOER - because it was still being written - even though I had PCS orders 10 months prior. It took almost a year after my PCS to get my NCOER. I had to physically come back to Ft Drum to get this document (and yes, you guessed - it wasn't completed until I got there).
In 18 years of service, I have had only 1 leader who faithfully fulfilled his duty according to Army Regulations by counseling me - and he did the exact thing I did with my soldiers - He put it on the calendar and the training schedule. Amazing. By the way, there should be more officers like him in the Army.
Sir, I can't understand or comprehend, how the officer corps "as a whole" permits "non-compliance" with an Army Regulation - (a GENERAL ORDER). Those same officers seem to always get great remarks on their evaluation reports claiming to have taken care and developed their soldiers - a false statement.
I have even been told by a senior NCO within a certain BDE (CSM) at Ft Drum, that the "written counseling should be done away with, he's never agreed with it, and it doesn't work". Never mind the fact it's an Army Regulation and it is the leaders DUTY to comply.
Until the senior leaders of the Army FIX their misguided understanding of counseling and have their FEET held to the fire to COMPLY with current regulations, then we will never fix this and I would have to AGREE with the misguided CSM - "do away with counseling and evaluation reports".
I’m an (ahem) older CWO and I’ve yet to have an effective counseling “session” from a supervisor. Oh, I’ve had some think they were counseling by filling out a DA Form 4856 and making me sign them. I’ve had some order me to initial the counseling session blocks on Part III (verification of face-to-face discussion) on the OER support form when they never took place. One of the gentlemen I worked for spent ½ hour talking at me and called it counseling (then typed up some nonsense we didn’t talk about and had me sign it).
The good ones have actual interaction with their subordinates and don’t need to rely on paperwork—these are the leaders we remember. I try and copy the good ones when dealing with my subordinates and try and council the mid-grade NCOs and officers to do the same. The majority of officers I know would be wise to emulate some of our outstanding NCOs—You know the ones: they always get their mission done, they know everything about each and every one of their soldiers, and those soldiers always seem to say Hooah, Sergeant, I’ll get right on it.
Good point 11B brought up about NCOERs. If every Post Commander gave Memos of Reprimand to the BN/BDE CDRs who failed to get NCOERs to DA, it would end in a week across the Army. Trying to catch it during out-processing is commendable, but too late for the NCO ETS’ing or PCS’ing. Like anything else, if an NCO did not get taken care of; it is because Commanders at all levels wanted it to happen (remember, if the Commander didn’t want it to happen, it wouldn’t, right?)
I have been in the Army for 17 years now and just now getting phase2 BNCOC. Part is by choice I guess cause I always put the mission first. Worked long hours, weekends, deployments, etc.. Did I have the time to counsel my soldiers? Yes! Even if it was informal most of the time. Sitting down and smoking a cigarette with your Team Leader or joe and telling him or her how they are doing. Is still counseling. Maybe not Formal as on paper, but if you tell a soldier they are doing a good job they appreciate it more than a counseling statement.
As for my counseling and professional growth. I will go to my leaders and asked them point blank how I am doing and what I need to improve. Usually this is after taking on something I haven't done before.
In closing lets start fixing the problem instead of complaining.
Counseling sessions per the regulation? Probably not. However, counseling doesn't only occur during a formalized session with the DA form in front of you. I like to believe I spend a fair amount of time counseling my subordinates- even if they don't realize it. But if I were judged by my records keeping, I'd be accused of failing my Soldiers.
Between work details to P-10000, to shoveling the Company areas, to cutting grass, to PMCS'ing the motor pool, to dispatching the motor pools, to getting ready for or 'day zero' getting back from training evolutions, when do we have the time? I'll not 'boar' our readers with details of deployment time counselling.
As well as, 90% of our time dedicated to 10% of our soldiers... really? We need to tell our 'good' soldiers that they are doing well? I'll tell you this... That just doesn't happen. It may happen around a Major General, but not not around a company area... It just doesn't happen like that. It's a good ole boy mentallity around here and I dare those to try to say differently... It's not 'what' you know in today's Army... It's who you know... That'll never change..
Great question. As an 11B NCO I have never been counseled by a leader during my rating period. Each year I am given an NCOER and asked to sign if I agree. While all of my NCOER's have been well written and reflect my abilities and duties, I have never had a leader sit me down during the rating period and counsel me. In fact I am still fighting with my last unit here on Drum to give me an NCOER. I am coming up for another and will most likely have a gap that will kill my chances for promotion. I have since PCS'd to the WTU as cadre and have never gotten my last NCOER from my old unit. I signed one almost a year ago however it has since disappeared and never made it into the system. I have been told to "have your new unit do it." I even went so far as to write my own so they could just send it up for signatures...no luck or answer yet. So I would have to say that the counseling system and leadership development is fractured at best.
My observation on formal counseling is that it usually a check the block exercise that rarely helps develop the Soldier.
For me, my rater changed without notice the day I got to Kuwait. About 3 months into Iraq he sat me down and told me all about himself. 7 months later I sat down for my second counseling session. He had my ORB in front of him and began asking me questions about where I'd been and what I'd done. It occurred to me that perhaps that should have been the first thing he did when he took over - so he could properly assign me a professional baseline to grade me against. (And frankly our professional relationship wouldn't have been nearly as rocky had he taken the time to get to know me and what I was capable of vice telling me all about himself and how to do my job according to him.)
The real problem was that he asked me if there was anyplace I wanted to go and any job I wanted to do. A pretty naive and worthless question given we were less than 60 days from redeployment and my PCS orders had been cut months ago... While he put forth the effort to counsel, it seemed to me ineffective and forced - a check of the proverbial block.
Too often, counseling is seen only as a negative. In reality is should serve two purposes: 1. To dedicate an specific and appropriate time to regularly discuss and assess objectives and performance; 2. To mentor and develop subordinates - not just in the image of the rater, but in the person's applicable career field.
Having said that, I received great counseling from my peers and others (above and below) so while that isn't the textbook/regulation definition of Army counseling, it was probably some of the most productive discussions I had during our deployment. And since you are asking for a positive example, I will say that COL Hesse was one of the finer officers I have served with and he ALWAYS provided wise counsel to me and my peers. His name will never appear on my support form but he was of immense help both personally and professionally guiding me through our deployment.